In our many years of experience in working with end users, we are still amazed at how differently each person uses a program or website. Every so often, we receive a bug report that we cannot reproduce, only to find out that in the series of steps to reproduce the bug, we clicked enter while the user entered the tab key. When sending us feedback, help us help you by recording the exact steps you took when you found the bug — down to the tabs and clicks!

This entry was posted on Monday, August 17th, 2009 at 7:16 pm and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.