I am one of those people that feels nauseous just thinking about making a sales call. With that being said, I think becoming a better sales person can help with many aspects of my businesses. There are so many opportunities for ’sales’ without even trying. How many times per week do you get asked what you do for a living? How many emails do you send for your business or simply answer your business phone? The list of sales opportunities can be long. So my question is “can I become a great sales person even if it does not come natural?” And if so, what is the best way to do that? Should I read sales information online? Is it best to just dig in and either attend sales training seminars or classes? Does online sales training work? I would love to hear your feedback!
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Hi Tammie!
First time I am reading your blog and I went back through a few of your previous posts as well - good job! I tried to be a “blogger” but only made it through a few.
So regarding sales. I have to say that I absolutley hate sales as well. Previous to being a stager I worked at a big bank and the majority of my first few years with them was spent making sales calls. We had tons of training on how to do it and what to say, but I still hated picking up the phone every single time. I never really found a comfort level selling a product that I wasn’t passionate about.
Staging however is a different story. I have found that when I am talking to clients about staging, I never feel like I am selling them something. I have confidence in what I am saying and know that I can deliver the service I am promising. I don’t know that having any type of training or tips for sales ever helped me. I think that I just found a comfort level in discussing something that I am passionate about and the “sales” part just flowed from there. I think knowing how you can benefit a client and simply explaining to them why they need your services is a pretty easy thing to do, so I don’t think of it as sales, I think of it as educating my client. Maybe just renaming what I am doing makes me feel at ease!
Plus as one of your clients I would have never thought that you were ever nervous or hesitant, so great job from this end!
Elle
Thanks for your feedback Elle! I like your advice on educating our clients rather than selling to them. I will definitely use that.
~tammie